Outage in UpCloud

Issue with Control Panel and API affecting new server deployments and configurations

Resolved Minor
January 09, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

Need to monitor UpCloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including UpCloud, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing issues with our Control Panel and API and this is affecting server-related actions for new deployments globally. We are investigating the issue further and will report back as soon as possible.
Components affected
UpCloud Control Panel UpCloud API
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/09/2024 09:29AM

The incident has now been resolved. We apologise for the inconvenience and the disruption with API / deployments in our FI-HEL1 data centre.

If you still experience issues with API / deployments in FI-HEL1, please contact us via live chat or email at support@upcloud.com

MONITORING 11 months ago - at 01/09/2024 08:17AM

We have implemented the fix to resolve the issue and will continue to monitor the affected components.

IDENTIFIED 11 months ago - at 01/09/2024 07:56AM

Our team has identified the cause of the issue impacting the Control Panel and API and has implemented a fix. During this time, we are seeing connectivity to affected services recovering. Thank you for bearing with us and we will share more updates as soon as it becomes available.

INVESTIGATING 11 months ago - at 01/09/2024 07:22AM

We are currently experiencing issues with our Control Panel and API and this is affecting server-related actions for new deployments globally. We are investigating the issue further and will report back as soon as possible.

Latest UpCloud outages

Issue with our Support Live Chat - about 1 month ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3276 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime