Outage in UpCloud

Issue with API affecting the control panel and server configurations and deployments

Resolved Minor

March 18, 2024 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing issues with our API and this is affecting server related actions globally, this have also affected the Control Panel. We are investigating the issue further and will report back as soon as possible.

Components affected

UpCloud Control Panel UpCloud API

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 03/18/2024 10:35AM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/18/2024 07:15AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 03/18/2024 07:02AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 03/18/2024 06:39AM

Deployed servers prior to today should have no impact and continues to operate. However server actions such as shutdown or resizing will be not possible at the moment.

INVESTIGATING almost 2 years ago - at 03/18/2024 06:37AM

We are currently experiencing issues with our API and this is affecting server related actions globally, this have also affected the Control Panel.

We are investigating the issue further and will report back as soon as possible.

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