Outage in UpCloud

Issue with API affecting server configurations and deployments

Resolved Minor
November 03, 2025 - Started about 19 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing issues with our API and this is affecting server related actions globally and UpCloud Control panel. We are investigating the issue further and will report back as soon as possible.
Components affected
UpCloud Control Panel UpCloud API

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Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 11/03/2025 08:29PM

The incident with our API has been resolved. If you are still having issues please reach out to our support via live chat or at support@upcloud.com. We apologize for the issues caused by this incident and appreciate your understanding.

MONITORING about 19 hours ago - at 11/03/2025 08:06PM

We have fixed the issue with the API affecting server configurations and deployments, and continue to monitor the situation.
If you are still encountering some issues with your server, please contact our support at support@upcloud.com.
We apologise for the incident.

IDENTIFIED about 19 hours ago - at 11/03/2025 07:38PM

The issue with our API has been identified and we are currently working on deploying a fix.

INVESTIGATING about 19 hours ago - at 11/03/2025 07:17PM

We are currently experiencing issues with our API and this is affecting server related actions globally and UpCloud Control panel. We are investigating the issue further and will report back as soon as possible.

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