Outage in UpCloud

Issue with our Live chat to Support

Resolved Minor
January 05, 2026 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing issues with our Live chat and emails. We are investigating the issue further and will report back as soon as possible. We thank you for your patience. All UpCloud Services remains fully functional.
Components affected
UpCloud Control Panel

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 01/05/2026 04:03PM

The incident regarding our Support Live chat and emails has been fully resolved, thanks for your patience.

MONITORING 3 days ago - at 01/05/2026 02:27PM

The issue has been resolved and Live chat / emails are now available as normal. We will continue to monitor the situation for stability.

INVESTIGATING 3 days ago - at 01/05/2026 02:18PM

We are currently experiencing issues with our Live chat and emails. We are investigating the issue further and will report back as soon as possible.

We thank you for your patience.

All UpCloud Services remains fully functional.

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