Outage in UpCloud

Control Panel https://hub.upcloud.com/ login issues

Resolved Minor

May 04, 2026 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified an issue causing slowness with new logins to our control panel at https://hub.upcloud.com/ And we are currently working on fully stabilising the situation. This may also delay calls to our API, and dependent systems such as Terraform. Please note that this issue does not affect your active cloud services. If you experience any issues, please do not hesitate to contact our support team via email support@upcloud.com. We apologise for the inconvenience.

Components affected

UpCloud Control Panel UpCloud API

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 05/04/2026 01:21PM

This incident has been fully resolved.

Please contact our support team via live chat or support@upcloud.com if you have any further questions regarding the incident.

MONITORING 5 days ago - at 05/04/2026 12:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 days ago - at 05/04/2026 12:28PM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 days ago - at 05/04/2026 12:28PM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 days ago - at 05/04/2026 11:15AM

We have identified an issue causing slowness with new logins to our control panel at https://hub.upcloud.com/ And we are currently working on fully stabilising the situation.

This may also delay calls to our API, and dependent systems such as Terraform.

Please note that this issue does not affect your active cloud services.

If you experience any issues, please do not hesitate to contact our support team via email support@upcloud.com.

We apologise for the inconvenience.

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