Outage in Updox

Blank page after login

Resolved Minor

July 11, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

Updox is experiencing a disruption in service. Users may experience a blank screen after login. We recommend clearing your browser cache to resolve the issue. We are investigating the issue will continue to provide updates every 30 minutes. Thank you for your patience. If further assistance is needed please visit https://www.updox.com/support/ to chat with support.

Components affected

Updox

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 07/11/2025 02:08PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 07/11/2025 01:48PM

Our team has determined the cause of the service interruption within the Updox application and is working on a resolution. We will continue to post updates every 30 minutes. Thank you for your patience.

For a faster resolution, we recommend clearing your browser cache for All Time to resolve the issue.

INVESTIGATING 6 months ago - at 07/11/2025 12:46PM

Updox is experiencing a disruption in service. Users may experience a blank screen after login. We recommend clearing your browser cache to resolve the issue.
We are investigating the issue will continue to provide updates every 30 minutes. Thank you for your patience.
If further assistance is needed please visit https://www.updox.com/support/ to chat with support.

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