Is Updox Down? Check current status

Check if Updox is down, official outages, user-reported issues, and outages map.

Current Updox status

Updox is working normally

Updated from Updox official status page a few minutes ago

Updox not working for you?

Updox service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Updox Outage Map

View Updox Reports Map

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Updox recent outages and downtime history

IsDown has tracked 68 incidents since started monitoring Updox status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Updox outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 10, 2025
09:24 AM PDT
Minor
Service Degradation
We are currently experiencing a service disruption. Users may notice delays in sending and receiv...
about 2 hours
Jul 11, 2025
05:46 AM PDT
Minor
Blank page after login
Updox is experiencing a disruption in service. Users may experience a blank screen after login. W...
about 2 hours
Jul 03, 2025
09:19 AM PDT
Major
System Degradation
Updox is experiencing a disruption in service. Users may not be able to access the application or...
35 minutes
Jun 23, 2025
05:36 AM PDT
Major
Service Disruption
Updox is experiencing a disruption in service. Users may not be able to access Application. We ar...
about 1 hour
May 28, 2025
05:59 AM PDT
Minor
System Unavailable
Updox is experiencing a disruption in service. Users may not be able to access the application. ...
7 days
May 12, 2025
09:06 AM PDT
Major
Service Disruption
Updox is experiencing a disruption in service. Customers may experience errors when printing, fa...
about 1 hour
May 07, 2025
08:55 AM PDT
Minor
System Degradation
Updox is experiencing a disruption in service. Users may experience delays when sending and recei...
about 2 hours
May 01, 2025
11:49 AM PDT
Minor
Webapp System Degradation and API Errors
Updox is experiencing a disruption in service. Users may experience slowness within the web app, ...
about 7 hours
Apr 29, 2025
07:09 AM PDT
Major
System Unavailable
Updox is experiencing a disruption in service. Users may not be able to access Application. We a...
about 2 hours
Apr 24, 2025
08:28 AM PDT
Minor
System Degradation
Updox is experiencing a disruption in service. The inbox may be unavailable. We are investigati...
39 minutes
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  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Updox status

See what users are saying about Updox issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • dordaneh - it stes bad gateway when trying to connect for practicefusion EHR.

  • Dirk - it's taking too long to load then displays "this site can't be reached".

  • Joe - Can't get to sign in page when trying to log in with practice fusion.

  • Gabriel - I'm currently experiencing issues in uploading documents on Updox..

Updox scheduled maintenances

IsDown aggregates scheduled maintenances for Updox. Currently, there are 1 more maintenances scheduled.

  • Oct 28 2025
    Scheduled Maintenance

    Scheduled for October 28, 2025 at 08:00 PM PDT · until 01:00 AM PDT

    The Updox operations team will be performing system maintenance beginning Tuesday, October 28, 2025, at 11:00 PM ET. During this time, the Updox system and APIs may be unavailable. The maintenance is expected to last 5 hours and will conclude on W...

Updox components or services current status

Component Status
Appointment Reminders OK
Fax OK
Patient Portal OK
Quick Send SMS - Text Messaging OK
Updox OK
Video Chat OK
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Updox is a healthcare communication platform offering video chat, SMS messaging, email, fax, a patient portal, and appointment reminders to streamline patient engagement.

Monitoring Updox since January 2025

Tracking 9 Updox services and regions

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18 incidents in 2025

How to monitor the status of Updox and all your dependencies?

IsDown is a status page aggregator that monitors if Updox and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Updox, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Updox?

IsDown monitors Updox health in almost real-time

Every few minutes we go to the status page of Updox (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Updox's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Updox, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Updox and other services.

What you get when monitoring Updox with IsDown

Track Updox incidents and downtimes by severity

IsDown checks Updox official status page for major/minor outages or downtimes. A major outage is when Updox experiences a critical issue that severely affects one or more services/regions. A minor incident is when Updox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Updox outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Updox

Updox and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Updox outages and downtimes

IsDown collects all information from the outages published in Updox status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Updox maintenance events

Updox publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Updox outages that impact your business

IsDown monitors Updox and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Updox but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Updox and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Updox or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Updox and other services.

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Send outage information from Updox and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Updox and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Updox status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Updox down?'

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Updox Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Updox outages, IsDown monitors Updox's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Updox status page monitoring with real-time incident details.
Monitor 4,522+ services including Updox in a single dashboard.
Instant Updox outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Updox official status and user-reported issues.
Maintenance feed for Updox
Granular alerts filtering by Updox components and regions.
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Frequently Asked Questions

Is Updox down today?

Updox isn't down. You can check Updox status and incident details on the top of the page. IsDown continuously monitors Updox official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Updox status?

Updox is currently operational. You can check Updox status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Updox outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Updox down today or just slow?

Currently there's no report of Updox being slow. Check on the top of the page if there are any reported problems by other users.

How are Updox outages detected?

IsDown monitors the Updox official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Updox having an outage right now?

Updox last outage was on October 10, 2025 with the title "Service Degradation"

How to check if Updox is down?

Why use IsDown to monitor Updox instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Updox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Updox?

IsDown and DownDetector help users determine if Updox is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Updox's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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