Outage in Updox

Updox Customer Support - Phone

Resolved Minor

December 11, 2025 - Started about 1 month ago - Lasted 4 days
Official incident page

Incident Report

We’re experiencing a temporary issue impacting inbound phone calls that may be impacting your ability to reach our Support team. For immediate assistance: Chat with us in-app, our team is ready and standing by. Leave a voicemail (it will create a support ticket and we will be able to return your call) Email us at support@updox.com If you leave a voicemail our team will be able to return your phone call. Thank you for your patience as we work through a resolution as quickly as possible.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 12/15/2025 06:10PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 12/11/2025 07:46PM

We’re experiencing a temporary issue impacting inbound phone calls that may be impacting your ability to reach our Support team. For immediate assistance:
Chat with us in-app, our team is ready and standing by.
Leave a voicemail (it will create a support ticket and we will be able to return your call)
Email us at support@updox.com

If you leave a voicemail our team will be able to return your phone call. Thank you for your patience as we work through a resolution as quickly as possible.

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