Outage in Updox
Inbox Not Loading
Resolved MajorIncident Report
Updox is experiencing a disruption in service with the inbox and other document folders. Users will see a 'search error' or a blank screen and may not be able to search the address book. We are investigating the issue and will post updates every 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 01/14/2026 08:31PM
This incident has been resolved.
MONITORING
4 months ago - at 01/14/2026 08:06PM
We have implemented a fix for the outage and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
INVESTIGATING
4 months ago - at 01/14/2026 07:30PM
Updox is experiencing a disruption in service with the inbox and other document folders. Users will see a 'search error' or a blank screen and may not be able to search the address book. We are investigating the issue and will post updates every 30 minutes.
Latest Updox outages
Updox Login Issues (Single Sign On) - about 1 month ago
Updox Fax Delays - about 2 months ago
Updox Inbox - 2 months ago
Updox Central Application - 2 months ago
Inbox Slowness - 2 months ago
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