Outage in UpGuard

System outage - cannot login

Resolved Major

December 05, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an alert. Authentication is not accepting new logins.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 12/05/2024 01:21PM

This incident has been resolved.

MONITORING about 1 year ago - at 12/05/2024 10:11AM

Our Authentication provider Auth0 by Okta wasn't calling our platform correctly. The issue has resolved itself for now, we are monitoring for root cause.

INVESTIGATING about 1 year ago - at 12/05/2024 10:03AM

We are currently investigating an alert. Authentication is not accepting new logins.

Latest UpGuard outages

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Cloudflare 'Always use HTTPS' behavior change causing 'SSL not available' risks to be raised. - 8 months ago

Notifications are being processed slowly, and the current queue is 2 days long - about 1 year ago

Cloudflare worker outage caused login outage to UpGuard platform - over 2 years ago

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