Outage in Uphold
Identity verification provider downtime
Resolved MinorIncident Report
TEMPORARY DISRUPTION: Our Identity screening partner is experiencing issues which may result in the inability to conclude Identity Verification and Selfie Checks.
We apologize for this inconvenience and assure you that we're working with our provider to restore service.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 07/06/2024 12:17AM
This incident has been resolved.
IDENTIFIED
about 2 years ago - at 07/05/2024 03:02PM
Our partner has identified the issue and a fix is being implemented.
INVESTIGATING
about 2 years ago - at 07/05/2024 02:11PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 years ago - at 07/05/2024 02:08PM
TEMPORARY DISRUPTION: Our Identity screening partner is experiencing issues which may result in the inability to conclude Identity Verification and Selfie Checks.
We apologize for this inconvenience and assure you that we're working with our provider to restore service.
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