This incident has been resolved.
The issue affecting Ethereum (ETH) transactions has been resolved.
A fix has been implemented and operations should be back to normal.
We continue to monitor for any outlier situations.
We are currently experiencing delays with Ethereum (ETH) network transactions, affecting both deposits and withdrawals.
The issue has been identified and originates from a third-party service provider. We are actively monitoring the situation and will resume normal operations as soon as the issue is resolved.
Impact: Uphold, Ascent, and Topper
We apologize for any inconvenience and will provide updates as the situation progresses.
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