Outage in Upserve
eCard Gift Card Provider Incident
Resolved MinorIncident Report
There is currently an issue with an upstream Gift Card provider, eCard Systems. Our team is reaching out to eCards for more details. They are aware and working on it currently.
Components affected
Upserve Payments
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 08/28/2023 12:59AM
The incident with utilizing Gift Cards, is now fully resolved. You can continue to redeem, check balance, and load Gift Cards.
If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
INVESTIGATING
about 2 years ago - at 08/28/2023 12:28AM
There is currently an issue with an upstream Gift Card provider, eCard Systems. Our team is reaching out to eCards for more details. They are aware and working on it currently.
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