Is Upserve Down? Check current status

Check if Upserve is down, official outages, user-reported issues, and outages map.

Current Upserve status

Upserve is working normally

Updated from Upserve official status page a few minutes ago

Upserve not working for you?

Upserve service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Upserve Outage Map

View Upserve Reports Map

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Upserve recent outages and downtime history

IsDown has tracked 85 incidents since started monitoring Upserve status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Upserve outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
10:41 AM EDT
Major
Service Interruption: Chat, Phone Support & other systems
We are currently investigating a major service disruption impacting the availability of our suppo...
about 12 hours
Jun 12, 2025
03:13 PM EDT
Minor
6/12/2025
We’re currently experiencing disruptions to our point of sale system due to an incident with our ...
about 4 hours
May 27, 2025
10:10 AM EDT
Minor
5/27/2025 hq.upserve.com Currently Unavailable
The U-Series team is aware of an issue with a third-party partner that is currently preventing ac...
about 3 hours
Apr 29, 2025
04:41 PM EDT
Minor
4/29/2025 Reporting Delay for a subset customers
Our engineering team has identified a problem affecting a subset of merchants experiencing issues...
about 3 hours
Jan 29, 2025
01:01 PM EST
Minor
1/29/25 Online Ordering
The U-Series team is aware of an issue affecting performance for Online Ordering customers. We ar...
about 2 hours
Dec 16, 2024
01:36 PM EST
Minor
Payment Deposit Delays for merchants using Mobile Tap Readers
The Lightspeed Restaurant U-Series team is aware of an issue affecting a small number of customer...
1 day
Dec 06, 2024
07:51 PM EST
Major
12/6/24 Increase in reports of terminals in offline mode
We are currently investigating this issue.
about 2 hours
Aug 12, 2024
01:29 PM EDT
Minor
Scheduled Maintenance 8/13/2024
On Tuesday, August 13th, at 5:30 AM EDT, the U-Series team will conduct scheduled maintenance tha...
about 21 hours
Apr 16, 2024
05:35 PM EDT
Minor
4/16/24 HQ Reporting Delay
We are experiencing an issue that may cause a delay in reporting for some customers on their HQ B...
about 4 hours
Nov 15, 2023
04:37 PM EST
Major
Lightspeed U-Series POS Incident - 11/15
Our engineering team is aware of an issue that is causing the Lightspeed U-Series Point of Sale t...
7 days
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Be the first to know when Upserve goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Upserve status

See what users are saying about Upserve issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Dave - Cannot reach datawire to process credit cards in Utah..

    First Data Datawire

Users who monitor Upserve status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Upserve. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

AWS

AWS

OK
View all services Start Monitoring Your Dependencies

Restaurant management platform offering POS, payment processing, analytics, and customer relationship management through various integrated services.

Monitoring Upserve since April 2020

Tracking 15 Upserve services and regions

Need help? Try here:
Support at website.
Check their status page.

5 incidents in 2025

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How to monitor the status of Upserve and all your dependencies?

IsDown is a status page aggregator that monitors if Upserve and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Upserve, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Upserve?

IsDown monitors Upserve health in almost real-time

Every few minutes we go to the status page of Upserve (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Upserve's 15 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Upserve, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Upserve and other services.

One status page to monitor all your external dependencies

What you get when monitoring Upserve with IsDown

Track Upserve incidents and downtimes by severity

IsDown checks Upserve official status page for major/minor outages or downtimes. A major outage is when Upserve experiences a critical issue that severely affects one or more services/regions. A minor incident is when Upserve experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Upserve outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Upserve

Upserve and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Upserve outages and downtimes

IsDown collects all information from the outages published in Upserve status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Upserve maintenance events

Upserve publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Upserve outages that impact your business

IsDown monitors Upserve and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Upserve but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Upserve and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Upserve and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Upserve or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Upserve and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Upserve or other services

Send outage information from Upserve and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Upserve and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Upserve and other services to your tools

Share Upserve status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Upserve down?'

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Share Upserve status in your status page

Upserve Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Upserve outages, IsDown monitors Upserve's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Upserve status page monitoring with real-time incident details.
Monitor 4,522+ services including Upserve in a single dashboard.
Instant Upserve outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Upserve official status and user-reported issues.
Maintenance feed for Upserve
Granular alerts filtering by Upserve components and regions.
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Frequently Asked Questions

Is Upserve down today?

Upserve isn't down. You can check Upserve status and incident details on the top of the page. IsDown continuously monitors Upserve official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Upserve status?

Upserve is currently operational. You can check Upserve status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Upserve outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Upserve down today or just slow?

Currently there's no report of Upserve being slow. Check on the top of the page if there are any reported problems by other users.

How are Upserve outages detected?

IsDown monitors the Upserve official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Upserve having an outage right now?

Upserve last outage was on October 20, 2025 with the title "Service Interruption: Chat, Phone Support & other systems"

How to check if Upserve is down?

Why use IsDown to monitor Upserve instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Upserve and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Upserve?

IsDown and DownDetector help users determine if Upserve is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Upserve's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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