Check if Upserve POS App and HQ is down, official outages, user-reported issues, and outages map.
Upserve POS App and HQ is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Upserve status data.
IsDown has tracked 21 incidents for Upserve POS App and HQ since started monitoring Upserve status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Jun 12, 2025
09:13 PM CEST
|
Minor
We’re currently experiencing disruptions to our point of sale system due to an incident with our ...
|
about 4 hours |
May 27, 2025
04:10 PM CEST
|
Minor
The U-Series team is aware of an issue with a third-party partner that is currently preventing ac...
|
about 3 hours |
Apr 29, 2025
10:41 PM CEST
|
Minor
Our engineering team has identified a problem affecting a subset of merchants experiencing issues...
|
about 3 hours |
Jan 29, 2025
07:01 PM CET
|
Minor
The U-Series team is aware of an issue affecting performance for Online Ordering customers. We ar...
|
about 2 hours |
Dec 07, 2024
01:51 AM CET
|
Major
We are currently investigating this issue.
|
about 2 hours |
Aug 12, 2024
07:29 PM CEST
|
Minor
On Tuesday, August 13th, at 5:30 AM EDT, the U-Series team will conduct scheduled maintenance tha...
|
about 21 hours |
Apr 16, 2024
11:35 PM CEST
|
Minor
We are experiencing an issue that may cause a delay in reporting for some customers on their HQ B...
|
about 4 hours |
Nov 15, 2023
10:37 PM CET
|
Major
Our engineering team is aware of an issue that is causing the Lightspeed U-Series Point of Sale t...
|
7 days |
Nov 14, 2023
04:30 PM CET
|
Minor
We identified an issue causing some customers to have difficulty generating U-Series POS Reports.
|
about 3 hours |
Jul 18, 2023
04:24 AM CEST
|
Minor
Our engineering team is currently investigating syncing issues and your Point of Sale may be expe...
|
about 1 hour |
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Upserve POS App and HQ is a component for managing point-of-sale operations and centralizing restaurant management data and analytics.
Monitoring Upserve since April 2020
Upserve POS App and HQ is part of Upserve. Check the Upserve's status.
4 incidents in 2025
Upserve POS App and HQ isn't down. You can check Upserve POS App and HQ status and incident details on the top of the page. IsDown continuously monitors Upserve POS App and HQ official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Upserve POS App and HQ is currently operational. You can check Upserve POS App and HQ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Upserve POS App and HQ being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Upserve POS App and HQ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Upserve POS App and HQ last outage was on June 12, 2025 with the title "6/12/2025"
IsDown and DownDetector help users determine if Upserve is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Upserve's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Upserve with maximum flexibility
IsDown monitors Upserve POS App and HQ for major outages. A major outage is when Upserve POS App and HQ experiences a critical issue that severely affects one or more services/regions. When Upserve marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Upserve status page for minor outages. A minor outage is when Upserve POS App and HQ experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Upserve status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Upserve publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Upserve and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Upserve and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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