Outage in Upserve

U-Series POS Reports

Resolved Minor
November 14, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We identified an issue causing some customers to have difficulty generating U-Series POS Reports.
Components affected
Upserve POS App and HQ

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/14/2023 06:07PM

Our engineering team has implemented a solution to address the issue that was causing challenges for certain merchants in generating U-Series POS Reports. Those merchants who previously faced difficulties in generating U-Series POS reports should now experience a return to regular operation.

IDENTIFIED almost 2 years ago - at 11/14/2023 05:07PM

We have identified an issue that is causing a very small subset of customers to encounter difficulty when generating U-Series POS Reports.

IDENTIFIED almost 2 years ago - at 11/14/2023 03:30PM

We identified an issue causing some customers to have difficulty generating U-Series POS Reports.

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