Outage in Upserve
4/29/2025 Reporting Delay for a subset customers
Resolved Minor
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Outage Details
Our engineering team has identified a problem affecting a subset of merchants experiencing issues with hq.upserve.com. As a result, your reports may be delayed. We are actively working on a resolution
Components affected
Upserve POS App and HQLatest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 04/29/2025 11:56PM
Since our last update, we have observed hq.upserve.com’s performance at normal levels and restaurants have returned to normal operation. This incident has been resolved.
MONITORING
23 days ago - at 04/29/2025 11:29PM
Our engineering team has applied a fix for the issue causing a subset of merchants to have reporting delay. We have observed merchants return to normal operations.
We will continue to monitor this issue before resolving.
IDENTIFIED
23 days ago - at 04/29/2025 08:41PM
Our engineering team has identified a problem affecting a subset of merchants experiencing issues with hq.upserve.com. As a result, your reports may be delayed. We are actively working on a resolution
Latest Upserve outages
1/29/25 Online Ordering - 4 months ago
12/6/24 Increase in reports of terminals in offline mode - 6 months ago
Scheduled Maintenance 8/13/2024 - 9 months ago
4/16/24 HQ Reporting Delay - about 1 year ago
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