Outage in Upserve

Scheduled Maintenance 8/13/2024

Resolved Minor
August 12, 2024 - Started 4 months ago - Lasted about 21 hours
Official incident page

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Outage Details

On Tuesday, August 13th, at 5:30 AM EDT, the U-Series team will conduct scheduled maintenance that may cause temporary downtime of the U-Series Point of Sale and Back Office for a small percentage of customers. This maintenance is expected to last less than 2 minutes and will resolve automatically. If you have any questions, please contact the support team at help.upserve.com.
Components affected
Upserve POS App and HQ
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/13/2024 02:39PM

Maintenance is now complete.

MONITORING 4 months ago - at 08/12/2024 05:31PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 08/12/2024 05:29PM

On Tuesday, August 13th, at 5:30 AM EDT, the U-Series team will conduct scheduled maintenance that may cause temporary downtime of the U-Series Point of Sale and Back Office for a small percentage of customers. This maintenance is expected to last less than 2 minutes and will resolve automatically. If you have any questions, please contact the support team at help.upserve.com.

Latest Upserve outages

Payment Deposit Delays for merchants using Mobile Tap Readers - 5 days ago
12/6/24 Increase in reports of terminals in offline mode - 15 days ago
4/16/24 HQ Reporting Delay - 8 months ago
Lightspeed U-Series POS Incident - 11/15 - about 1 year ago
U-Series POS Reports - about 1 year ago

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