Outage in Upserve
12/6/24 Increase in reports of terminals in offline mode
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
Upserve POS App and HQ
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 12/07/2024 02:15AM
Since our last update, we have observed merchants that had previously reported terminals in offline mode have returned to normal operation, and this incident is resolved.
If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
MONITORING
10 months ago - at 12/07/2024 01:36AM
We have observed merchants return to normal operations that had previously been operating in offline mode.
We will continue to monitor this issue before resolving.
If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
INVESTIGATING
10 months ago - at 12/07/2024 12:51AM
We are currently investigating this issue.
Latest Upserve outages
6/12/2025 - 4 months ago
5/27/2025 hq.upserve.com Currently Unavailable - 5 months ago
4/29/2025 Reporting Delay for a subset customers - 6 months ago
1/29/25 Online Ordering - 9 months ago
Payment Deposit Delays for merchants using Mobile Tap Readers - 10 months ago
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