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Outage in Upsun

UI issue in Upsun Console

Resolved Minor
June 27, 2025 - Started 10 months ago - Lasted 3 days
Official incident page

Incident Report

We’ve identified an issue where the Autoscaling feature is mistakenly visible in the Upsun Console interface. While the UI appears, the feature itself is not yet available and is currently non-functional. Our team is actively working on reverting this unintended change. In the meantime, please note that enabling or configuring Autoscaling will not have any effect. We apologize for the confusion and will provide an update once the rollback is complete. If you have any questions about this issue, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
Components affected
Upsun Console
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/30/2025 01:08PM

We have completed the roll-back, and we will release the feature again when ready.

INVESTIGATING 10 months ago - at 06/28/2025 10:29AM

The roll-back of this release will take place early next week. There is no impact to active projects or services at this time.

INVESTIGATING 10 months ago - at 06/27/2025 07:45PM

We’ve identified an issue where the Autoscaling feature is mistakenly visible in the Upsun Console interface. While the UI appears, the feature itself is not yet available and is currently non-functional.
Our team is actively working on reverting this unintended change. In the meantime, please note that enabling or configuring Autoscaling will not have any effect.
We apologize for the confusion and will provide an update once the rollback is complete.

If you have any questions about this issue, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.

Latest Upsun outages

Auth subsystems outage - about 1 month ago
Outage on DE-2 Region - 2 months ago

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