Outage in Upwork

Title: Investigating: ID verification banner in messages

Resolved Minor
December 17, 2025 - Started about 2 hours ago - Lasted about 1 hour

Incident Report

We're investigating reports of ID verification banner in messages displaying for some freelancers who are already ID verified. Resolving this matter is our top priority. There are no further actions you need to take. We will provide updates on status.upwork.com until this is resolved. Thank you for your patience.
Components affected
Upwork Messages & Notifications

Need to monitor Upwork outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
about 2 hours ago - at 12/17/2025 04:35PM

We're investigating reports of ID verification banner in messages displaying for some freelancers who are already ID verified. Resolving this matter is our top priority. There are no further actions you need to take. We will provide updates on status.upwork.com until this is resolved. Thank you for your patience.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook