Outage in Upwork
Title: Investigating: ID verification banner in messages
Resolved Minor
December 17, 2025 - Started about 2 hours ago
- Lasted about 1 hour
Incident Report
We're investigating reports of ID verification banner in messages displaying for some freelancers who are already ID verified. Resolving this matter is our top priority. There are no further actions you need to take. We will provide updates on status.upwork.com until this is resolved. Thank you for your patience.
Components affected
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Latest Updates ( sorted recent to last )
about 2 hours ago - at 12/17/2025 04:35PM
We're investigating reports of ID verification banner in messages displaying for some freelancers who are already ID verified. Resolving this matter is our top priority. There are no further actions you need to take. We will provide updates on status.upwork.com until this is resolved. Thank you for your patience.
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