Outage in Upwork

Investigating an issue with profile metrics

Resolved Minor

September 13, 2026 - Started about 19 hours ago - Lasted about 4 hours

Incident Report

Summary AI Generated

Upwork experienced a minor incident lasting approximately 3.6 hours in which profile metrics on the My Stats page were unavailable or displaying incorrectly. The issue affected general site features and was identified and investigated by the Upwork team. The incident was resolved without requiring any action from users.

We are currently investigating an issue affecting profile metrics on the My Stats page. Resolving this matter is our top priority. No action is needed from you at this time. We will provide updates on status.upwork.com until this is resolved. Thank you for your patience.

Components affected

Upwork Other site features or areas

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about 19 hours ago - at 09/13/2026 03:18PM

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