Outage in Upwork
Investigating an issue related to contract and milestone management
Resolved Minor
August 12, 2026 - Started 3 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Upwork experienced a 3-hour minor incident where some customers were unable to load contract information or perform milestone-related actions. The root cause was identified during the investigation, and the team worked to resolve it. No user action was required throughout the incident.
We are currently investigating an issue where some contract information may not load for some customers. Some customers may be unable to take certain milestone-related actions. We're working to resolve this as quickly as possible. You do not need to take any action at this time. We'll post updates on status.upwork.com. Thank you for your patience.
Components affected
Upwork Other site features or areasTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
3 days ago - at 08/12/2026 04:59PM
We are currently investigating an issue where some contract information may not load for some customers. Some customers may be unable to take certain milestone-related actions. We're working to resolve this as quickly as possible. You do not need to take any action at this time. We'll post updates on status.upwork.com. Thank you for your patience.
3 days ago - at 08/12/2026 07:03PM
The root cause of the issue preventing some customers from loading certain contract information has been identified. We’re still actively working to resolve this as quickly as possible. No action is required from you at this time. We’ll post updates on status.upwork.com.Thank you for your patience.
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