March 2026: Identifying and Investigating an Issue related to Transaction History page error and withdrawal Issues
Upwork experienced a technical issue affecting multiple payment-related pages, preventing some freelancers from accessing their transaction history or withdrawing funds, and blocking some clients from accessing billing and payment pages. Users encountered errors stating "Due to technical issues page data is not fully loaded, try again later" when trying to access affected areas. The incident lasted 2.4 hours and impacted various site features including the Get Paid page, transaction history, billing pages, and other account areas.