Upwork Outage History

Upwork experienced issues with Uma-based features that caused errors for both clients and freelancers when using the service. The incident affected other site features and areas beyond the core platform functionality. The service disruption lasted 2.8 hours before being resolved.

Upwork experienced a technical issue where some customers were unable to select their withdrawal method, affecting the "Getting Paid" functionality. The incident lasted 2.7 hours while the team investigated and worked to resolve the problem. Customers were advised no action was required on their part during the resolution process.

Upwork experienced issues with their Find Work page where the My Feed, Best Matches, and Most Recent sections intermittently failed to load or displayed inconsistent results. The incident affected users' ability to browse job opportunities and lasted 2.9 hours. The service has been restored to normal functionality.

Upwork experienced issues with their Find Work page where the Best Matches and Most Recent sections intermittently failed to load or displayed inconsistent results. The problem affected users' ability to browse job opportunities through the platform's main job discovery feature. The incident was resolved after 16 minutes of investigation and remediation.

Upwork experienced payment and checkout difficulties affecting some customers, including issues with funding and activating milestones. The incident impacted other site features and lasted approximately 1.7 hours. The team actively investigated and worked to resolve the issue.

Upwork experienced intermittent access disruptions and errors affecting multiple platform features including login, messaging, payments, job search, proposals, and hiring functions for 4.5 hours. The incident impacted core functionality across the platform, causing service interruptions for users. The team investigated and resolved the issue without requiring any user action.

Upwork experienced a technical issue affecting multiple payment-related pages, preventing some freelancers from accessing their transaction history or withdrawing funds, and blocking some clients from accessing billing and payment pages. Users encountered errors stating "Due to technical issues page data is not fully loaded, try again later" when trying to access affected areas. The incident lasted 2.4 hours and impacted various site features including the Get Paid page, transaction history, billing pages, and other account areas.