Outage in UrbanPiper
Witnessing increased load on DB cluster
Resolved Minor
July 06, 2025 - Started 10 months ago
- Lasted about 1 hour
Incident Report
We have identified an issue with a write operation that is leading to increased load on our DB.
The team is deploying some countermeasures to alleviate the load scenario.
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Latest Updates ( sorted recent to last )
MONITORING
10 months ago - at 07/06/2025 07:50AM
API endpoints are performing in a stable manner however we are observing elevated levels of order cancellations due to prior orders which failed to be acknowledged.
MONITORING
10 months ago - at 07/06/2025 07:29AM
We have just restarted some of the key services to ensure that the degraded services recover and reduce the load on the DB
INVESTIGATING
10 months ago - at 07/06/2025 06:58AM
We have identified an issue with a write operation that is leading to increased load on our DB.
The team is deploying some countermeasures to alleviate the load scenario.
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