Outage in USAePay

Investigation in Progress: 2FA and issues for Batch Reports and Receipts

Resolved Minor
November 27, 2024 - Started 25 days ago - Lasted about 4 hours

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Outage Details

We are currently investigating an issue related to Two-Factor Authentication (2FA) and email delivery for batch reports and receipts. Our team is actively working to identify and resolve the problem as quickly as possible.
Components affected
USAePay Reporting
Latest Updates ( sorted recent to last )
25 days ago - at 11/27/2024 02:36PM

We are currently investigating an issue related to Two-Factor Authentication (2FA) and email delivery for batch reports and receipts. Our team is actively working to identify and resolve the problem as quickly as possible.

24 days ago - at 11/28/2024 03:32AM

We have identified the issue, and our engineers are actively working on a fix.

24 days ago - at 11/27/2024 08:56PM

Our engineers have resolved the issue and we are monitoring for further disruptions. We thank you for your continued patience.

Latest USAePay outages

Paya System Timeouts - 15 days ago
Transaction Processing - about 1 month ago

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