Outage in USAePay

Performance Issue

Resolved Major
March 18, 2025 - Started 2 months ago - Lasted about 15 hours

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Outage Details

We are currently experiencing a performance issue that is causing disruptions of access to console, reporting, and api interfaces. Our team is actively investigating the root cause and working on a resolution as quickly as possible.
Components affected
USAePay Gateway USAePay Transaction Processing
Latest Updates ( sorted recent to last )
2 months ago - at 03/18/2025 07:09PM

We are currently experiencing a performance issue that is causing disruptions of access to console, reporting, and api interfaces. Our team is actively investigating the root cause and working on a resolution as quickly as possible.

2 months ago - at 03/18/2025 08:00PM

Our engineers are actively working on a fix, and we appreciate your patience as we resolve the issue. Thank you for your understanding.

2 months ago - at 03/19/2025 04:43AM

Our engineers are currently working on resolving issues with our services. We appreciate your patience at this time.

2 months ago - at 03/19/2025 09:25AM

Our services are now back online. Some services and requests may still fail while we finish recovering. We appreciate your patience while we resolved this issue.

Latest USAePay outages

Gateway Issue - 6 days ago
Gateway Issue - 23 days ago
Recurring Billing Delays - about 1 month ago
Batch Upload Delays - about 1 month ago
www-stage.usaepay.com Inaccessible - 3 months ago

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