Some web storefronts may be unavailable

Our 3rd Party Server Partner, DigitalOcean, has restored service. Web Pages should be back up and running now.

If your site was impacted by this outage, we highly recommend following our Migration guide and moving your site to our more reliable servers. Please visit https://help.uscreen.tv/en/articles/9492966 for more information.

If you are affected by the issue with DigitalOcean, please follow these steps:

1. Go to your Domain Settings.
2. Click "Use a different domain" and select a Uscreen subdomain.
3. Repeat the process, but this time select "Custom domain" to generate a new set of DNS records.

Our team continues to investigate this issue with DigitalOcean, our 3rd party server partner.

In the meantime, you can switch your DNS to our other servers. Please note that DNS changes may take some time to propagate, depending on your DNS host, and in some cases, this can take several hours.

Here are the steps to do that:
1. Go to your Domain Settings.
2. Click "Use a different domain" and select a Uscreen subdomain.
3. Repeat the process, but this time select "Custom domain" to generate a new set of DNS records.

This will begin the migration to our newer servers.

Our team is currently investigating an issue with our 3rd Party Server Partners regarding some web pages being unavailable.

We will continue to update this incident as our investigation proceeds.