Outage in UserVoice
Profile Creation Via Email & Password Outage
Resolved MinorIncident Report
When creating a profile with Email & Password auth option, after receiving the verification email, when users click 'create account', the application loads continuously.
We've identified the request to our email verification provider, Magic.link, is hanging and not responding. We're continuing to investigate the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 04/03/2025 12:58AM
This incident has been resolved.
MONITORING
about 1 year ago - at 04/03/2025 12:37AM
A fix has been implemented and we're monitoring. Please let us know if you continue to experience issues.
INVESTIGATING
about 1 year ago - at 04/03/2025 12:30AM
Thanks for your patience while we continue to investigate.
INVESTIGATING
about 1 year ago - at 04/02/2025 05:29PM
When creating a profile with Email & Password auth option, after receiving the verification email, when users click 'create account', the application loads continuously.
We've identified the request to our email verification provider, Magic.link, is hanging and not responding. We're continuing to investigate the issue.
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