Outage in UserVoice
Site Outage
Resolved MinorIncident Report
UserVoice had a database cluster crash that caused an outage this morning.
The service has recovered, however email notifications may be laggy while internal recovery completes.
Components affected
UserVoice Helpdesk API UserVoice Widgets UserVoice Email (incoming) UserVoice Email (delivery) UserVoice Search UserVoice User Analytics UserVoice API UserVoice Web Portal (subdomain) UserVoice Admin ConsoleTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/03/2026 03:17PM
This incident has been resolved.
MONITORING
2 months ago - at 02/03/2026 02:14PM
Email notifications should be fully recovered now. Continuing to monitor and verify.
MONITORING
2 months ago - at 02/03/2026 01:20PM
UserVoice had a database cluster crash that caused an outage this morning.
The service has recovered, however email notifications may be laggy while internal recovery completes.
Latest UserVoice outages
Admin Settings Outage - 3 months ago
Experiencing Timeouts: Admin Console and API May Not Load - 12 months ago
Profile Creation Via Email & Password Outage - about 1 year ago
Public Status Update Emails - over 1 year ago
Intermittent DNS Resolution Issues - almost 2 years ago
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