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Outage in USG Services

PeachNet Network Issues Reported - University of West Georgia

Resolved Major
July 17, 2026 - Started 8 days ago - Lasted 3 days
Official incident page

Incident Report

Communications Consulting Group (CCG) is currently investigating reports of a possible fiber cut affecting Network Services at the University of West Georgia. Affected users may be experiencing problems accessing the network. Additional information will be posted here as it becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 07/20/2026 07:59PM

After monitoring the situation, Network Support Services (NSS) has confirmed the stability of network services at the University of West Georgia. The system should continue operating normally.

In the event that you experience any further issues with access to the network, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

MONITORING 8 days ago - at 07/18/2026 06:54PM

Communications Consulting Group (CCG) is reporting both paths are now up at the University of West Georgia. All connections have been normalized and the techs are hands-off, so no further service interruptions are expected.

We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

MONITORING 8 days ago - at 07/18/2026 08:52AM

Communications Consulting Group (CCG) is reporting that access to the University of West Georgia has been restored.
One fiber span has been repaired, but the second is still down.

IDENTIFIED 8 days ago - at 07/18/2026 03:52AM

Communications Consulting Group (CCG) is reporting that AGA has discovered that the local carrier is performing a maintenance in Carrolton.
The maintenance may last until 8:00 a.m.

INVESTIGATING 8 days ago - at 07/18/2026 03:35AM

Communications Consulting Group (CCG) is currently investigating reports of a possible fiber cut affecting Network Services at the University of West Georgia. Affected users may be experiencing problems accessing the network.

Additional information will be posted here as it becomes available.

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