Outage in USG

Network Outage - USO Shared Services Center

Resolved Major
January 04, 2025 - Started 11 months ago - Lasted 3 days
Official incident page

Incident Report

Communications Consulting Group (CCG) is currently investigating a network outage affecting the USO Shared Services Center. Affected users may experience problems with network access at USO Shared Services Center. Updates will be posted here as they become available.
Components affected
USG USO Shared Services Center

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/07/2025 07:03PM

After monitoring the situation, Communications Consulting Group (CCG) has confirmed the stability of network access at USO Shared Services Center. The system should continue operating normally.

In the event that you experience any further issues with access to the network, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

MONITORING 11 months ago - at 01/04/2025 03:19PM

Communications Consulting Group (CCG) has confirmed that the network has been restored to the USO Shared Services Center. We will continue to monitor this system for stability.

In the event that you experience any further network outages, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

INVESTIGATING 11 months ago - at 01/04/2025 02:21PM

Communications Consulting Group (CCG) is currently investigating a network outage affecting the USO Shared Services Center. Affected users may experience problems with network access at USO Shared Services Center. Updates will be posted here as they become available.

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