Outage in USG

Network Outage - Fiber cuts affecting services for WAY and BRU

Resolved Minor

January 31, 2025 - Started about 1 year ago - Lasted 4 days
Official incident page

Incident Report

Network Support Services (NSS) received notification of multiple fiber cuts affecting PeachNet service to WAY (South Georgia State College - Waycross Campus) and the Apogee service to BRU (College of Coastal Georgia). No ETR at this time. Updates will be posted here as they become available.

Components affected

USG College of Coastal Georgia USG South Georgia State College

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/04/2025 10:19PM

After monitoring the situation, Network Support Services (NSS) has confirmed the stability of network access to WAY (South Georgia State College - Waycross Campus) and the Apogee service to BRU (College of Coastal Georgia). The system should continue operating normally.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

MONITORING about 1 year ago - at 02/01/2025 12:33AM

All services are back up and running with protection.

IDENTIFIED about 1 year ago - at 01/31/2025 10:29PM

Alma Telephone Company (ATC) has located the cut and has crews en-route to begin restoration. No ETR at this time.

IDENTIFIED about 1 year ago - at 01/31/2025 09:22PM

Network Support Services (NSS) received notification of multiple fiber cuts affecting PeachNet service to WAY (South Georgia State College - Waycross Campus) and the Apogee service to BRU (College of Coastal Georgia).

No ETR at this time. Updates will be posted here as they become available.

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