Outage in USG

East Georgia State College - Banner Application Navigation Down

Resolved Major
May 02, 2025 - Started 6 days ago - Lasted about 3 hours
Official incident page

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Outage Details

East Georgia State College has reported that Banner Application Navigator is down. Self-Service Banner applications are still accessible and not impacted by this outage. Information Technology Services (ITS) is investigating. Updates will be posted here as they become available.
Components affected
USG East Georgia State College
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/02/2025 05:54PM

Information Technology Services (ITS) has monitored for stability and confirmed that GeorgiaBEST Managed Services is functioning normally at this time.

In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

MONITORING 6 days ago - at 05/02/2025 04:12PM

Information Technology Services (ITS) has restored functionality to the Banner Application Navigation, and currently monitoring for stability.

If you are still experiencing issues with GeorgiaBEST Banner Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644

INVESTIGATING 6 days ago - at 05/02/2025 02:55PM

East Georgia State College has reported that Banner Application Navigator is down. Self-Service Banner applications are still accessible and not impacted by this outage. Information Technology Services (ITS) is investigating. Updates will be posted here as they become available.

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