Outage in USG

PeachNet Network Issues Reported - Albany State University East Campus

Resolved Major
July 08, 2025 - Started 5 months ago - Lasted about 14 hours
Official incident page

Incident Report

Information Technology Services (ITS) is currently investigating network issues at Albany State University East Campus. Affected users may be experiencing problems with accessing the network.
Components affected
USG Albany State University USG Albany State University (QPROD)

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/09/2025 12:13PM

Information Technology Services (ITS) has confirmed that the Albany State University East Campus router is functioning normally at this time.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

MONITORING 5 months ago - at 07/09/2025 05:37AM

The router at Albany State University's East Campus has been replaced. We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

IDENTIFIED 5 months ago - at 07/09/2025 02:41AM

The ETA for the technician is 12:30 a.m.

IDENTIFIED 5 months ago - at 07/09/2025 02:03AM

A new router is with Communications Consulting Group (CCG) and is in the process of being replaced.

INVESTIGATING 5 months ago - at 07/08/2025 10:39PM

Information Technology Services (ITS) is currently investigating network issues at Albany State University East Campus. Affected users may be experiencing problems with accessing the network.

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