Outage in USG
Multi-Site DOE Outages Reported – DOE-K-12
Resolved MajorIncident Report
Network Support Services (NSS) is reporting multiple instances of multi-site DOE outages. The affected sites have AT&T as the last-mile provider. ENA has been notified and is currently engaging with AT&T to investigate the cause. There is no ETR currently. Updates will be provided when possible.
- Mitchell County Schools
- Pelham County Schools
Components affected
USG GA DOE K-12 NetworkNeed to monitor USG outages?
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 08/11/2025 12:26PM
AT&T repaired a fiber cut, and all service is restored. No further service interruptions are expected.
In the event that you experience any further issues with access, please contact the USG Service Desk at: support@usg.edu or 877-251-2644.
INVESTIGATING
4 months ago - at 08/08/2025 02:30PM
Network Support Services (NSS) is reporting multiple instances of multi-site DOE outages. The affected sites have AT&T as the last-mile provider. ENA has been notified and is currently engaging with AT&T to investigate the cause. There is no ETR currently. Updates will be provided when possible.
- Mitchell County Schools
- Pelham County Schools
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