PeachNet Network - NGAL - GAI Fiber Cut

The fiber patch was replaced and service was restored between the University of North Georgia - Library Technology Center (NGAL) and University of North Georgia - Gainesville Campus (GAI). as of 12:53 a.m.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

The fiber patch was replaced and the GSUALP to NGA span is back up. All services on the North Ring are working with protection.

No further interruptions are expected.

We are continuing to work on a fix for this issue.

During the brief outage, the original fiber span (NGAL-GAI) was repaired. Currently, the NGA-GSUALP span is down.

It appears that during troubleshooting, a fiber break between NGAL and GAI Zayo techs has taken down the wrong span and caused a brief outage for the University of North Georgia (NGA).

NGA is back online. Field techs are still working to resolve the fiber issues.

Updates will be posted here as they become available.

Zayo has been dispatched to the site to address the fiber optic cable disruption.

Zayo is working on a uni-directional fiber cut between the University of North Georgia - Library Technology Center (NGAL) and University of North Georgia - Gainesville Campus (GAI). The fiber cut started at 10:44 a.m.

No outages are expected, but services are running in protect.

Circuit: FBDK/1390043/003/ZFS
TTN-0008917932

Updates will be posted here as they become available.