Outage in USG

Network Outage - Savannah State University & Georgia Southern University - Armstrong Campus

Resolved Major
October 07, 2025 - Started 24 days ago - Lasted 2 days
Official incident page

Incident Report

Information Technology Services (ITS) and Accelecom are currently investigating a potential fiber cut between QSAV and SAV as well as between SAV and ARM2. At this time, symptoms point to a double fiber cut on the Savannah Ring. SAV.RTR is Down. Site affected: - Savannah State University - Georgia Southern University - Armstrong Campus
Components affected
USG Georgia Southern University USG Savannah State University

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 10/09/2025 07:16PM

Information Technology Services (ITS) has confirmed that the fiber has been repaired and services restored.

In the event that you experience any further issues with network access at Savannah State University or Georgia Southern University - Armstrong Campus, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

INVESTIGATING 24 days ago - at 10/07/2025 06:47PM

Information Technology Services (ITS) and Accelecom are currently investigating a potential fiber cut between QSAV and SAV as well as between SAV and ARM2. At this time, symptoms point to a double fiber cut on the Savannah Ring. SAV.RTR is Down.

Site affected:

- Savannah State University
- Georgia Southern University - Armstrong Campus

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