GeorgiaVIEW D2L Help Center Issues Reported

GeorgiaVIEW Impact notification - SCORM Content Loading
Impact and Resolved notification notice

The D2L Cloud Operations Reliability Engineering CORE advises that an event may have impacted your experience with some of our products and/or services. It is possible for anyone in the listed ORGs had issues with SCORM content loading.

Production Environment URL(s):

USG QPROD Institutions:

* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Gordon State College
* Georgia Highlands College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives

USG XPROD Institutions:

* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southwestern State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University

USG Institutions affected:

* Augusta
* Georgia Southern University

This issue occurred on October 7, 2025, at 10:07 p.m. until 10:36 p.m. When the CORE team discovered that there was an issue they investigated discovered that the incident was due to an infrastructure problem and they rebooted the infrastructure and that resolved all the issues of inaccessible SCORM content.
Start time
Oct 7,10:07 EDT
Estimated duration
29m

Information Technology Services (ITS) is currently investigating reports of a service disruption with Brightspace Community and ASC Homepage - Access to create or update Support cases, utilize the Chat channel, End User portals (if applicable), and additional functionality or resources available in the Brightspace Community as of 6:29 p.m.

Users at the following Institutions and organizations may be affected:

USG QPROD Institutions:

* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community

USG XPROD Institutions:

* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southern University
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University

USG Institutions affected:

* Augusta University
* Georgia Southern University


Additional information will be posted here when the issues are confirmed.