Outage in USG

GeorgiaBEST Managed Services Issue Reported - Georgia Southern University

Resolved Major

November 01, 2025 - Started 5 months ago - Lasted 2 days
Official incident page

Incident Report

Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting with Banner. Additional information will be posted here when the issues are confirmed. Sites Affected: Georgia Southern University

Components affected

USG Georgia Southern University

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/03/2025 03:18PM

After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of access to GeorgiaBEST Managed Services at Georgia Southern University. The system should continue operating normally.

In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

MONITORING 5 months ago - at 11/01/2025 01:41PM

Information Technology Services (ITS) has restored full functionality of GeorgiaBEST Managed Services at Georgia Southern University. We will continue to monitor this system for stability. If you are still experiencing issues with access to GeorgiaBEST Managed Services at Georgia Southern University, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

INVESTIGATING 5 months ago - at 11/01/2025 12:31PM

Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services.

Affected users may be experiencing issues connecting with Banner. Additional information will be posted here when the issues are confirmed.

Sites Affected: Georgia Southern University

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