Outage in USG

OneUSG Connect Issues Reported

Resolved Minor

February 13, 2026 - Started about 5 hours ago - Lasted about 5 hours
Official incident page

Incident Report

OneUSG Connect Support has received reports of users experiencing connection issues to OneUSG Connect. We are actively monitoring and will provide updates as they are made available. We are committed to resolving this issue as quickly as possible and we apologize for any inconvenience this may cause. We will provide an update as soon as more information is available. If you have questions or concerns, please contact OneUSG Connect Support by email at: support@usg.edu

Components affected

USG One Connect – Database USG One Connect – Core Practitioner USG One Connect – Employee and Manager Self-Service USG One Connect- Careers Applicant Access

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Latest Updates ( sorted recent to last )

RESOLVED about 1 hour ago - at 02/13/2026 10:00PM

After monitoring the situation, OneUSG Connect Support has confirmed the stability of OneUSG Connect. The system should continue operating normally.

In the event that you experience any further issues with access to OneUSG Connect, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

MONITORING about 5 hours ago - at 02/13/2026 06:06PM

OneUSG Connect Support has restored full functionality of access to OneUSG Connect. We will continue to monitor this system for stability. If you are still experiencing issues with access to OneUSG Connect, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

INVESTIGATING about 5 hours ago - at 02/13/2026 05:33PM

OneUSG Connect Support has received reports of users experiencing connection issues to OneUSG Connect.

We are actively monitoring and will provide updates as they are made available.

We are committed to resolving this issue as quickly as possible and we apologize for any inconvenience this may cause. We will provide an update as soon as more information is available.

If you have questions or concerns, please contact OneUSG Connect Support by email at: support@usg.edu

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