Outage in USG
Multi-Site DOE Outage Reported - DOE K-12
Resolved MajorIncident Report
Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have Planters Telephone as their last mile provider. ENA has been notified and is currently working with vendors to investigate the root cause. There is no ETR currently. Updates will be provided when possible.
Sites Affected:
- Bryan County Schools
- Bulloch County Schools
- Burke County Schools
- Cadwell RYDC
- Candler County Schools
- Jenkins County Schools
- Lincoln County Schools
- Screven County Schools
- Taliaferro County Schools
- Wilkes County Schools
- Wilkes RYDC
Components affected
USG GA DOE K-12 NetworkNeed to monitor USG outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 02/25/2026 01:59PM
Network Support Services (NSS) is reporting that all repairs are completed, and no further disruptions are expected.
In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
INVESTIGATING
1 day ago - at 02/25/2026 02:11AM
Network Support Services (NSS) have discovered a fiber cut between Atlanta Georgia, and Jacksonville Florida. The ETR is currently 12:00 a.m.
INVESTIGATING
1 day ago - at 02/25/2026 12:44AM
Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have Planters Telephone as their last mile provider. ENA has been notified and is currently working with vendors to investigate the root cause. There is no ETR currently. Updates will be provided when possible.
Sites Affected:
- Bryan County Schools
- Bulloch County Schools
- Burke County Schools
- Cadwell RYDC
- Candler County Schools
- Jenkins County Schools
- Lincoln County Schools
- Screven County Schools
- Taliaferro County Schools
- Wilkes County Schools
- Wilkes RYDC
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