Outage in USG

PeachNet Cloud Backup Issues Reported

Resolved Major

May 06, 2026 - Started 3 days ago - Lasted about 23 hours
Official incident page

Incident Report

Information Technology Services (ITS) is currently investigating reports of issues with PeachNet Cloud Backup. Affected users may be experiencing problems logging into Avamar. Backups are functioning normally, but Avamar login is unavailable. Additional information will be posted here as it becomes available.

Components affected

USG PeachNet Cloud Backup

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 05/07/2026 06:20PM

Information Technology Services (ITS) has confirmed that PeachNet Cloud Backup is functioning normally at this time.

In the event that you experience any further issues with PeachNet Cloud Backup, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

IDENTIFIED 2 days ago - at 05/07/2026 01:58PM

We are continuing to work on a fix for this issue. Updates will be posted here as soon as they are available.

INVESTIGATING 3 days ago - at 05/06/2026 07:56PM

Information Technology Services (ITS) is currently investigating reports of issues with PeachNet Cloud Backup. Affected users may be experiencing problems logging into Avamar. Backups are functioning normally, but Avamar login is unavailable.

Additional information will be posted here as it becomes available.

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