Outage in USG

GeorgiaBEST Banner Managed Services Issue Reported - Gordon State College

Resolved Major

May 26, 2026 - Started 3 days ago - Lasted about 7 hours
Official incident page

Incident Report

Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting to Ethos SSO. Additional information will be posted here when the issues are confirmed. Components Affected * GeorgiaBEST Banner Managed Services (Gordon State College)

Components affected

USG Gordon State College

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 05/26/2026 08:31PM

Information Technology Services (ITS) has confirmed that Ethos is functioning normally at this time.

In the event that you experience any further issues with Ethos access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

MONITORING 3 days ago - at 05/26/2026 02:05PM

Information Technology Services (ITS) has restored full functionality of Ethos access at Gordon State College. We will continue to monitor this system for stability. If you are still experiencing issues with access to Banner, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

INVESTIGATING 3 days ago - at 05/26/2026 01:44PM

Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services.
Affected users may be experiencing issues connecting to Ethos SSO. Additional information will be posted here when the issues are confirmed.

Components Affected

* GeorgiaBEST Banner Managed Services (Gordon State College)

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