Outage in USG
Multi-Site DOE Outage Reported - DOE K-12
Resolved MajorIncident Report
Network Support Services (NSS) is reporting a multi-site DOE outage. Windstream last-mile locations are down. Zayo is investigating the root cause of the disruption. There is currently no ETR.
Updates will be provided when possible.
Sites Affected:
- Charlton County Schools
- Sumter County Schools
Components affected
USG GA DOE K-12 NetworkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/16/2026 12:08PM
Network Support Services (NSS) has confirmed that fiber repairs are completed, and we do not expect any further disruption.
In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
IDENTIFIED
3 days ago - at 07/15/2026 12:24PM
The vendor has advised that a field dispatch is needed to investigate a possible fiber cut impacting the service.
Updates will be provided when possible.
INVESTIGATING
3 days ago - at 07/15/2026 12:19PM
Network Support Services (NSS) is reporting a multi-site DOE outage. Windstream last-mile locations are down. Zayo is investigating the root cause of the disruption. There is currently no ETR.
Updates will be provided when possible.
Sites Affected:
- Charlton County Schools
- Sumter County Schools
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