Outage in USG
Multi-Site DOE Outage Reported - DOE K-12
Resolved MajorIncident Report
Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have Comcast as their last mile provider. ENA has been notified, and we are currently investigating the cause. There is no ETR at this time.
Updates will be provided when possible.
Sites Affected:
- Clarke County Schools
- Floyd County Schools
- Douglas County Schools
- Buford City Schools
- Gordon County Schools
- Bartow County Schools
- Clayton County Schools
- Fulton County Schools
- Douglas County Schools
- Cherokee County Schools
- Fulton County Schools
- Hall County Schools
Components affected
USG GA DOE K-12 NetworkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/13/2026 04:19PM
Zayo is reporting that field teams are hands-off an circuits are online and stable. No further service interruptions are expected.
In the event that you experience any further issues with access, please contact the USG Service Desk at: support@usg.edu or 877-251-2644.
INVESTIGATING
5 days ago - at 07/13/2026 01:52AM
Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have Comcast as their last mile provider. ENA has been notified, and we are currently investigating the cause. There is no ETR at this time.
Updates will be provided when possible.
Sites Affected:
- Clarke County Schools
- Floyd County Schools
- Douglas County Schools
- Buford City Schools
- Gordon County Schools
- Bartow County Schools
- Clayton County Schools
- Fulton County Schools
- Douglas County Schools
- Cherokee County Schools
- Fulton County Schools
- Hall County Schools
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