Outage in USG
OneUSG Connect Issues Reported
Resolved MajorIncident Report
OneUSG Connect is experiencing an unexpected outage and is not available.
We are committed to resolving this issue as quickly as possible and we apologize for any inconvenience this may cause. We will provide an update as soon as more information is available.
If you have questions or concerns, please contact the USG Service Desk by email at support@usg.edu
Components affected
USG One Connect – Database USG One Connect – Core Practitioner USG One Connect – Employee and Manager Self-Service USG One Connect- Careers Applicant AccessTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/08/2026 06:12PM
After monitoring the situation, OneUSG Connect Support has confirmed the stability of OneUSG Connect. The system should continue operating normally.
In the event that you experience any further issues with access to OneUSG Connect, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
MONITORING
3 days ago - at 05/07/2026 12:48PM
OneUSG Connect Support has restored full functionality of access to OneUSG Connect. We will continue to monitor this system for stability. If you are still experiencing issues with access to OneUSG Connect, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
INVESTIGATING
3 days ago - at 05/07/2026 11:52AM
OneUSG Connect is experiencing an unexpected outage and is not available.
We are committed to resolving this issue as quickly as possible and we apologize for any inconvenience this may cause. We will provide an update as soon as more information is available.
If you have questions or concerns, please contact the USG Service Desk by email at support@usg.edu
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