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Outage in USG

GeorgiaVIEW D2L Brightspace Learning Environments - H5P

Resolved Minor
October 21, 2026 - Started 4 days ago - Lasted about 23 hours
Official incident page

Incident Report

Information Technology Services (ITS) is currently investigating Brightspace H5P issues. Beginning at 3:50 a.m. on Wednesday, October 21, 2026, some users are experiencing issues with H5P being unavailable. Users may be unable to create or upload new content. D2L is working to resolve this issue. Additional information will be posted here when it becomes available. Impacted environments: * Clayton State University (XPROD) * Georgia Southern University – East Georgia Campus (XPROD) * Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) * Augusta University * University of North Georgia (XPROD)

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/22/2026 12:33PM

Information Technology Services (ITS) has confirmed that Brightspace by D2L continues to function normally.

In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

INVESTIGATING 4 days ago - at 10/21/2026 01:34PM

Information Technology Services (ITS) is currently investigating Brightspace H5P issues. Beginning at 3:50 a.m. on Wednesday, October 21, 2026, some users are experiencing issues with H5P being unavailable. Users may be unable to create or upload new content. D2L is working to resolve this issue. Additional information will be posted here when it becomes available.


Impacted environments:
* Clayton State University (XPROD)
* Georgia Southern University – East Georgia Campus (XPROD)
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD)
* Augusta University
* University of North Georgia (XPROD)

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