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Outage in Utah Valley University

Degraded Performance of Various Atlassian Products

Resolved Minor
December 15, 2025 - Started 2 months ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified degraded performance of various Atlassian products, including Jira, Confluence, and other Atlassian services caused by the vendor. This may impact the ability to create Jira tickets or request assistance from the Enterprise Service Desk online. Should you require immediate assistance, please contact the Service Desk via phone at 801.863.8888.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 12/15/2025 09:28PM

The Atlassian products performance issue has been resolved. Please contact the Service Desk if you experience any further issues.

MONITORING 2 months ago - at 12/15/2025 07:33PM

Atlassian reports a fix has been applied and all affected Atlassian products should be available. We will continue to monitor Atlassian product performance closely.

IDENTIFIED 2 months ago - at 12/15/2025 04:30PM

We have identified degraded performance of various Atlassian products, including Jira, Confluence, and other Atlassian services caused by the vendor. This may impact the ability to create Jira tickets or request assistance from the Enterprise Service Desk online. Should you require immediate assistance, please contact the Service Desk via phone at 801.863.8888.

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